Office Policies
Your First VisitAt the first visit to the orthodontist, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care. Consultation After the doctor has evaluated your records, we discuss your treatment with you in detail, including the cost for your particular case. Regular Appointments The appointment when you get your appliances (braces, expanders, etc.) usually takes about one hour. You'll then see us at regular intervals 5 to 8 weeks apart for an adjustment, which can take as little as 10 minutes. Our regular office hours are Monday and Tuesday from 8:00 AM to 5 PM, Wednesday from 7:30 AM to 4:30 PM and Thursday from 7 AM to 1 PM. Our patients appreciate the early hours we are open. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 4 to 8 weeks in advance.
Insurance If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf. |
